SALES CLOUD
About This Course
Introduction
SALES CLOUD Training
Sales Cloud is the prominent unit in sales force and it is structured to be a start to end set up for the complete sales process, and used to generate revenues. It allows supporting past, current and future client’s requests for support with a service, Product, and Billing. It features helps the customers to feel happy and it includes Accounts, Lead, Contracts, Products, Opportunities, Quotes, Price Books, and campaigns.
Course Objectives
What you’ll learn in Sales Cloud Training Course?
- Course Navigate Salesforce.
- Apply Salesforce to handle and rail sales activities.
- Customize Salesforce list reports and views to handle and analyze accounting and contact information.
- Explore and append information related to Activities, Opportunities, Leads, accounts, and contacts.
- Apply Salesforce1 on a mobile device.
- Put down information into Salesforce, so managers can precisely forecast and analyze sales.
What are the pre-requisites to learn Sales Cloud Course?
Knowledge of Business Process, Basic Knowledge of Cloud Computing and its Modules
Course Curriculum
MODULE 1: DISCOVERY
TOPICS: Discover High-Level Requirements, Create a Process for Providing Analytic Solutions
MODULE 2: ANALYTICS INFRASTRUCTURE
TOPICS: Clean Up Dashboards and Reports, Define a Dashboard and Report Architecture
MODULE 3: PIPELINE ANALYSIS
TOPICS: Analyze Executive Requirements, Analyze Pipeline, Design an Executive Dashboard Solution, Analyze Opportunity Size with a Bucket Field, Determine Top 10 Opportunities with a Row Limit Filter
MODULE 4: CLOSED BUSINESS ANALYSIS
TOPICS: Compare Closed Business Month Over Month, Examine Win Rates with a Connected Report
MODULE 5: PIPELINE TREND ANALYSIS
TOPICS: Study Opportunity Trends in Stage History, Learn Historical Trending, Examine Opportunity Trends in Stage History with a Combination Chart and an Analytic Snapshot
MODULE 6: FORECAST ANALYSIS
TOPICS: Learn The Capabilities of Collaborative Forecasts, Examine The Company’s Sales Forecast with a Custom Report Type, Examine Quota Attainment with a Connected Report, Corroborate that a Solution Meets Demand
MODULE 7: LEAD PERFORMANCE ANALYSIS
TOPICS: Examine Which Types of Leads Perform Best, Examine Campaign Revenue Generated, Monitor Lead Conversion Times
MODULE 8: SALES MANAGEMENT ANALYSIS – ACTIVITIES
TOPICS: Design a Dynamic Team Dashboard, Report on Activities, Learn Activities, Examine Neglected Account with a Cross Filter
MODULE 9: SALES MANAGEMENT ANALYSIS – OPPORTUNITIES
TOPICS: Key Out Bottlenecks and Stalled Opportunities, Distinguish Opportunities at Danger with a Joined Report and a Cross Filter
MODULE 10: SALES REP ANALYSIS
TOPICS: Monitor Individual Pipelines, Handle Actions
MODULE 11: DEPLOYING YOUR ANALYTICS SOLUTION
TOPICS: Communicate Changes to Users, Improve Report Performance, Enhance User Adoption of Dashboards and Reports